Frequently Asked Questions


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1. What are the steps to get an authorization card on the new on-line system?
2. Can I use the email I received as my authorization card?
3. How long is my authorization good for?
4. My current card is expired. Can I still renew?
5. I have a platinum card. Do I still need to renew?
6. I do not have a platinum card, can I still get one?
7. Why are we implementing this system?
8. Why do I need another login for this system?
9. I dont have access to a computer and/or object to having my information on-line. How can I get an authorization card?
10. How can I report an error or other issue or get help?